MP4 file wont download?

[Kosemos]

@FBX-Recorder where can I find the Support tab?

[FBX Recorder]

There are 4 tabs at the very top of FBX - HOME, CAPTURES, SETTINGS and SUPPORT:

[Kosemos]

@FBX-Recorder when I click ''SEND A PROBLEM REPORT'' nothing happens, everything else works fine (support and feedback works fine but when I try to click the send problem link nothing happens)

[FBX Recorder]

OK, try this - in your Windows Start menu go Programs -> FBX Game Recorder -> Send a Problem Report. Does that work?

[Kosemos]

@FBX-Recorder when i tried sending a report i got ''failed sending a report''

[Kosemos]

@FBX-Recorder any updates?

[Zaxoosh]

Hi, can you help with my problem please?

[FBX Recorder]

@Kosemos - In that case, can you do this please:

1 - Go to C:\ProgramData\Blueberry Software\FBXGameRecorder.
2 - In there you should see a number of "Session-..." folders. Make a zip file of the "session" folders that you find there (right click the folder and select Send to -> Compressed (zipped) folder)
3 - Send us the zip file to us at [email protected]

[FBX Recorder]

@Zaxoosh What problem are you having? Is it the same as this one? If not, can you start a new thread with the details in please?

[Kosemos]

@FBX-Recorder hey! where can i find: C:\ProgramData\Blueberry Software\FBXGameRecorder.

[FBX Recorder]

If you don't see it, it might be hidden so try enabling the option in Windows Explorer to show hidden items.

[Kosemos]

@FBX-Recorder alright i sent it :)

[FBX Recorder]

Got it - thanks! Developers are taking a look We'll get back to you...