"FBX Game Recorder has stopped working." all help accepted.

[King Cupcake]

Whenever I launch FBX it doesn't finish loading and it gives me the message "FBX Game Recorder has stopped working." Heres a pic:

And when launching it never gets to the full window only the smaller window.
Is there any solution?

[FBX Recorder]

Hi,

We'll need to see log files to figure out what's going on. Can you do this please:

Restart Windows
Reproduce the problem
In Windows Explorer go to C:\ProgramData\Blueberry Software\FBXGameRecorder. In here you should see a number of "session-..." folders
Make a zip file of the most recent "session" folder (right click the folder and select Send to -> Compressed (zipped) folder) and send us the zip file at [email protected]

Thanks!