FBX says it's still recording, but its not.
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I got FBX and a new Logitech C165 to go with it but when I record a video it says "FBX IS RECORDING PRESS F12 + CONTROL TO STOP" and I have to shut down my computer to get the window to go away.
P.S this started when I use the webcam, with the laptop webcam it works just fine.
Please help!
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Hi. We'll need to see a report to figure out what's gone wrong here. Can you:
- Reproduce the problem.
- If FBX is stuck on "FBX is recording...", leave it for a minute, then kill the process using Task Manager (press ctrl+alt-del and select 'Task Manager', go to its 'Processes' tab, right click FBX and select 'End task'. Or, if you can't make this work, restart the PC.
- Start FBX again, go to the Support tab and send us a report. We'll take a look.
Thanks!
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I've had the same issue but it only seems to occur after recording more than 6 minutes. It's happened three times and there is no way to get to the task manager when it does this because the screen goes black eventually and everything is locked up. It is, however, an infrequent issue overall.
OS Name Microsoft Windows 10 Pro
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-CCVEUTI
System Manufacturer Hewlett-Packard
System Model HP Compaq 6000 Pro SFF PC
System Type x64-based PC
System SKU VS826UT#ABA
Processor Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz, 3159 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 786G2 v01.09, 8/25/2009
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.371"
User Name
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.93 GB
Available Physical Memory 4.85 GB
Total Virtual Memory 13.2 GB
Available Virtual Memory 9.38 GB
Page File Space 5.30 GB
Page File C:\pagefile.sys
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
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If you haven't already, can you use the Send a Problem Report option on FBX's Support tab to send us an error report please? We'll need a set of log files to look at to try to figure this one out.
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@FBX-Recorder Ok, sure!
