will randomly not open or take up to 20 min to open



  • it wont open or take way to long but it just wont open. im pretty sure its the newest update im pretty pissed by this but can wait for a response thx



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  • administrators

    We'd really like to know what's going wrong here. Can you do this:

    • Reproduce the problem where it takes too long to open
    • Go to the Support tab
    • Send us a report

    We'll take a look at the log files.

    If you can't open FBX at all, do this to send us the log files:

    • In Windows Explorer, go to the folder c:\program data\blueberry software\fbx game recorder
    • Right click the most recent folder named 'Session...' and select Send To -> Compressed Folder
    • Send the zip file this generates to [email protected]

    Thanks!


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