Two Issues - Not recording at 30FPS and Hardware Encoder stopped working



  • So initially I was able to use the Hardware Encoder, for me it's Intel Quick Sync Video. But now when I attempt to record with that encoder, the video is all messed up.

    Also I set the FPS to 30, but it is still encoding at 20, so the setting isn't working correctly.


  • administrators

    Very strange. Can you do this:

    • Make a short recording using the Intel hardware encoder
    • Check that it looks bad
    • Go to the Support tab of FBX and send us a report, so we can see what's going on, on your PC.
    • If possible, send us the 'bad' MP4 file to [email protected]

    Thanks!



  • On it! Doing this right now.


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