Static



  • Whenever I'm done recording and go to view it there is static going through the middle of the screen.


  • administrators

    We'll need to see the MP4 file that's been recorded and a report.

    To get the MP4 file, click 'Get MP4' in the Captures tab for that movie. You'll need to send the highlighted movie to us, probably by uploading it to a service like Dropbox or Google Drive.

    To send us a report, just reproduce the problem by making a recording, then go to the Support tab and send us a report.

    Thanks!


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