Stuck on "Powering Up Reactors" and wont open
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When I open up FBX it shows a small screen in the center that just says "Powering Up Reactors". It stays like that for ages. Ive wated for atleast 1 hour for it to load and it wont open up.
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We'll need to see log files from your PC. Can you do this:
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In Windows Explorer, go to c:\ProgramData\Blueberry Software\FBX Game Recorder
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Find the newest "Session..." folder, right click it and select Send To -> Compressed Folder.
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Send the zip file this creates to us at [email protected]
Thanks!
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Hey,
I did all that and sent you the mail, I hope you fix the issue As Soon As Possible.
I hope I did all that correctly.
Thanks.
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You've sent us the contents of C:\Program Files\Blueberry Software\FBX Game Recorder\ which is the app's installation folder rather than C:\ProgramData\Blueberry Software\FBX Game Recorder.
If you can see C:\Program Files\ but not C:\ProgramData, check that you have the option to show hidden items enabled in your Explorer window - you should then be able to find the folder you need.
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@FBX-Recorder said in Stuck on "Powering Up Reactors" and wont open:
Oh i'm so sorry I didn't quite understand what you were saying.
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In both cases here it looks like the problem was caused by an invalid save location in your settings file.
We should be releasing an update in the next day or two which will handle cases like this.
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Oh, thanks.
By the way do you know exactly when the update will be released?
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It will hopefully be in the next day or two but we'll send you a download link for a pre-release version shortly, so you can check that it fixes your problem.
