cursor upside down



  • When recording the Sims 4 my cursor seems to be upside down and it's bugging me I use my cursor to help sync my audio so not recording my cursor will make editing difficult if someone can tell me how to fix it that would be great :)


  • administrators

    Hmm, that's odd. We've just tried out Sims 4 and the cursor was recorded correctly.

    Could you use the Send a Problem Report on FBX's Support tab to send us a report please? We'll need to look at the log files that it includes to see if we can figure out why you see something different to us.



  • I sent an email earlier today of proof I love using ur software but this problem is going to bug me especially when I have to sync audio :))


  • administrators

    We still can't reproduce this. Can you try the other Intel hardware encoder please. If that still has a bad result, try the software encoder "Lower CPU usage". Thanks.


  • administrators

    We managed to find the cause of this - it was if you were using the Intel hardware encoder.

    The next update which should be out very soon will include a fix or you can use a different encoder.


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