FBX loading forever 'Getting FBX login from server'



  • So I just got FBX and I really want to try it out, but this that says '' Getting FBX login from server'' end's. I've let it go for about 3 hours now and nothing. Someone please help me with this.


  • administrators

    We'll need to see log files to figure out what's going on. Can you do this please:

    • Reproduce the problem
    • In Windows Explorer go to C:\ProgramData\Blueberry Software\FBXGameRecorder\ . In here you should see a number of "session-..." folders
    • Make a zip file of the most recent "session" folder (right click the folder and select Send to -> Compressed (zipped) folder) and send us the zip file at [email protected]

    (If you cannot find the C:\ProgramData\ folder, make sure you enable the option to show hidden items in your Windows Explorer)

    Thanks!


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