Watermark is shown by mistake
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also you should trying sending a report? (I would want to help but I really don't know sorry)
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Sorry about this! If you restart FBX, you won't see any watermarks on new recordings. I'm afraid the watermark will remain on recordings you made previously.
Why it happened: we're busy getting things ready for a big release, and there was a slip-up. After the release there will be Free, Pro and Early Adopter accounts, and a bunch of new editing features. Everyone using FBX now will be an 'Early Adopter' and will still be able to use all the features they have right now, for free - no change. Users that join us after the release will be 'Free' and will get a watermark and a 15 min limit on recordings unless they upgrade to Pro.
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@FBX-Recorder Thanks for the help FBX.I Really appreciate it. The solution that you provided really worked. Now I am not seeing any watermarks. Thanks for the help.
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yo what happened to the other comments in this post?
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They were moved to a separate topic as the thread had got off-topic from the original post - https://users.fbx.gg/forum/topic/740/fbx-watermark
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@FBX-Recorder excuse may i ask what do you mean by "if you restart FBX". Can you be more specific , do I redownload it?
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Just close the app and then relaunch it from the shortcut.
Of course, this is only relevant if you've upgraded to a Pro account.
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Relaunching it didn't work :(
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@PhantomTwT You upgraded to a Pro account? There's nothing in our system that matches this account. Did you use a different email address?
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Hello Um I relaunched the app and the watermark still did not remove so I have to be connected to internet for it to work or do I have to upgrade the account
Iviouz
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You'll need to restart FBX with it connected to the internet, so it can get your upgraded account. You should see the 'Pro' badge in the FBX app header when it picks up the upgrade.
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@THE-OFFICIAL-NOTORIOUS-7302 u are a stinking liar!
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@UrAverageGamer Please know all the facts before calling people a liar. This thread was created when FBX was still in beta and did not include the watermark. What @THE-OFFICIAL-NOTORIOUS-7302 said was completely correctly at the time.
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@FBX-Recorder So FBX now has a watermark?
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If you are using a Free account then there will be a watermark.
If you have a Pro account or Early Adopter account, there is no watermark.
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@FBX-Recorder I still have water marks and I have pro account what do I do?
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@FBX-Recorder plus how do I logon into my account in the app
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@Nico-Ogie To login to a different account in FBX, click the 'user' icon in the top right of the header, then select 'Switch account'. The login page will open in your browser. Login to your Pro account there.
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@FBX-Recorder Is there a way to remove the watermark when you just started to make a account?
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If you are using a new account, a Pro upgrade is required to record watermark-free.
