It dosen't record :(



  • So,I press the recording button and it shows REC but the timer dosent move it just stays at 0. Then I stop the recording and went to check if it recorded anything and it seems that the videos woudnt even open.


  • administrators

    If the timer is stuck at 0:00, then the video file will be empty so that is why it won't open. We need to check why it was stuck at 0:00 though. Can you do the following please:

    1 - Start FBX and go to the Support tab.
    2 - Change the Log Level setting to 'Verbose'
    3 - Try to record again
    4 - When it gets stuck at 0:00, go to the Support tab and use the Send a Problem Report to send us your log files.
    5 - Change the Log Level setting back to 'Normal'


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