Yeah i need help
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my account is not pro its been a day
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Restart FBX and it should pick up the new account status - you'll see a 'Pro' badge in the header.
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i did its been 2 days
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Can you start FBX, go to the Support tab and send us a report. We'll take a look. Thanks!
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If you open the FBX app, click on your username in the top right corner, select ‘Switch accounts’ in the menu that appears and then re-log into your account, does the Pro logo then appear next to your name?
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no it does not
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How do i request a refund
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Please mail our support team at [email protected] and they can arrange that for you. They'll need to know the email address that you used to make the purchase.
