• Whenever i play fortnite in full screen mode, fbx starts, and shows me the overlay. when i click the hotkey, it says starting and just crashes within seconds. the same day, i tried it with minecraft and everythign was working fine. Whats Wrong??

  • administrators

    First, I'd try a different encoder. Go to Settings -> Video -> Encoder and select an alternative. Hardware encoders are usually best.

    If this doesn't fix the problem, go to the Support tab and send us a report. We'll take a look.

  • ok will try

  • Hey, thanks for the tip. i tried it out and suprisingly it started recording but a minute later, fbx crashed and closed. i opened it again when not playing and stille after a short whil it just seems to crash

  • administrators

    Can you reproduce the crash and send us a report please. We'll take a look.

  • just tried again. was playing fortinte and started to record, it said starting and crashed. but works fine with other games. pls tell me if i have to send any logs

  • This post is deleted!

  • administrators

    If you haven't done it already, we need you send a problem report fromt he Support tab. Ideally, it shouldbe sent immediately after the crash.

  • hey FBX agent,
    Thanks for the help anyway. when i tried to reproduce the crash, i chose a completely different encoder and accidently loaded in windowed mode and windowed works while it crashes for the fullscreen. now its fine
    thanks for your help



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