Problem with video track in sony vegas pro 14
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@Quickk-TO Can you send us an MP4 recorded by FBX that doesn't import correctly into Vegas? And can you tell us what version of Vegas you're using.
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I'm using VEGAS Pro 14.0 but how can I send mp4 file here?
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@Quickk-TO We'll email you a link you can upload an MP4 to.
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I've sent, now what do I do?
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@Quickk-TO Thanks! We're looking at it. Its strange because our recording import ok, same encoder (Intel), same dimensions and FPS.
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Ok, we think this is a recently fixed problem. Try this new build:
http://ds.bbsoftware.co.uk/dp.aspx?file=bbfbx_2.8.0.1984.exe
Make some recordings and see if they import ok - ours do.
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Thank you very much! It worked, but can you tell me what was missing?
Also there is a problem with hiding mouse cursor, when I select "Never show cursor" It doesn't hide - or am I missing something?Thanks!
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Okay so I get the same problem again, if I record for the first time when the the software is open, it would work, but if I'm gonna record another one when the software's still open, it won't import to vegas pro, I will have to close the software and open again to make it work.... :/
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@Quickk-TO re. cursor recording. Which game are you recording?
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@Quickk-TO Imports ok for us no matter how many recordings are made. Can you:
- Send us a report, so we can check nothing unusual is happening
- Send us the MP4 recording file. Email us a link at [email protected]
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Now it works perfectly, thank you for fixing the problem!!
