Anti virus removing FBX
I just changed my AV program, and now when I run FBX, the AV closes it then quarantines the program making it unusable.
I was previously using Kaspersky, and I'm now using Bitdefender.
How can I fix this?
Thanks - we'll look into this and follow up with Bitdefender. False positives happen every so often.
To work around this I guess you'd need to add FBX to some 'exceptions' list in Bitdefender, or turn it off while running FBX.
I've added the exe to a whitelist, and it now runs. However the game crashes when FBX is running.
Is there a log file I can check to see what might be happening? I've tried running it with Bitdefender disabled, and also tried re-installing it. Without FBX running, the game doesn't crash. I had also used it before I had bitdefender without any problems.
If FBX is crashing the game, we'd really like more information so we can fix the bug.
Please can you:
- Reproduce the crash
- Go to the Support tab in FBX
- Send us a report. Include a quick description and your email address so we know its you.
And we'll take a look into it.