Questions

• 

  I have a new early adapter account But I still have a water mark
  • Vajahat Shabir

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  Have you edited your recordings to add stickers, captions, sounds, etc?

  If you have, then the watermark will be added to those specific recordings.

• 

  How to use Facetime with no background?
  • Jacktus Trends

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  It needs to be a single colour. Green is most popular but red or blue can be used instead.

• 

  Watermark
  • MrDorknessX

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  Please do the following:

  1 - Start FBX
  2 - Make a recording
  3 - Check that the saved video has the watermark by viewing it on the Recordings tab (do not click the 'Edit Video' button)
  4 - Go to the Support tab and click Send a Problem Report
  5 - Send us a screnshot showing the video with the watermark in the Recordings tab

• 

  how do i login to my account on the app?
  • Nico OG

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  If you click the 'user' icon in the top right corner of the app and select 'Switch account', you should see the login page open in your browser. Login to your account there.

• 

  Comment enregister la caméra a part du rush video
  • Naij00

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  Sorry, we're not sure what you mean. You want to record webcam separately?

• 

  my fbx does not open
  • gaming gamer

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  We'll need to see log files. Go to your Windows Start menu and do a search for 'FBX'. It should find an 'FBX Game Recorder' folder. In that should be a shortcut for 'Send a Problem Report'. Click that to send us a report.

• 

  Any watermarks?
  • David Pinczes

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  Thank you for the reply!

• 

  Facebook Live Streaming
  • john carlo Rayas

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  Why is what a thing?

• J

  When I get an upgrade package will the videos I've recorded lose the watermark as well?
  • Juju Love_1

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  Upgrading will prevent the watermark from being added to new recordings only. Your existing videos will not be changed.

• 

  If i record + stream and got disconnect why record stops?
  • Jacktus Trends

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  No one has replied

• 

  This topic is deleted!
  • TripleLegend

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  No one has replied

• J

  My recording files don't show up in my videos files
  • JustToast

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  Ok, use the 'Export MP4' function on the Recordings tab, and if you can't find the MP4 file after that, go to FBX's Support tab and send us a report. We'll take a look to see if there's a problem.

• 

  Could you implement Voice Activation Detection?
  • Luca Bucci

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  It's something we can take a look at. Can't make any promises about when we will get to it though.

• 

  This topic is deleted!
  • Prince527 Gaming

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  No one has replied

• 

  Audio Plugins with FBX
  • BlkCatGmg _

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  FBX doesn't have support for any audio plugins, I'm afraid.

• 

  Watermark is shown by mistake
  • Sanjay3207

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  That's because you will be on an Early Adopter account from signing up when FBX was still in beta.

  For more details, see this post - https://users.fbx.gg/forum/topic/660/fbx-account-types-explained

  Now, this thread has gotten very off topic from the original question (a user had the watermark added while FBX was still in beta and free for everyone), so if there are any more questions about the watermark, please start a new thread instead of necroing this one.

• 

  An Annual Subscription
  • Stasys Butrimas

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  For switching from auto to manual renewel of subscriptions you will need to do the following:

  Go to https://secure.2co.com/myaccount/ Enter the email address that you used to purchase FBX to create a 2checkout account. Once you are logged into that account, you need to go to "My Products". There you should see your subscription and be able to enable / disable auto-renewal.

  For the other issue, we'll need to take a look at your log files to check what is going on so please use the Report a Problem option on FBX's Support tab to send those to us.

• 

  Not being able to upload to YouTube
  • Jack Tanner

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  @FBX-Recorder yea the video is now on my channel but I have to upload about 3 more videos

• 

  A new Crop Feature?
  • 90Musab

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  No one has replied

• 

  Question ???
  • Sponex YouTube

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  For contacting us by email, please mail [email protected]