Problems

• B

  Can't save my videos
  • becca _ matthew

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  Does running FBX as an administrator make any difference? (Right click on the shortcut and select 'Run as administrator')

• S

  This topic is deleted!
  • SuperDolphin458

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• S

  Mic Problems in App
  • SpeedSwagon

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  Some other application, or Windows, is automatically changing the level.

  Can you try going to Control Panel -> Sound -> Recording, selecting the microphone and clicking 'Properties' then select 'Advanced' and try changing the 'Exclusive mode' settings.

  You can also go to the Communications tab and set 'Do nothing'

  If none of these work, try googling the problem - other Windows users (not FBX users) have had the same problem.

• B

  The Microphone.
  • Beeto

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  We're looking into if there is a way to boast the mic volume in cases where the mic audio that FBX receives from Windows is too quiet relative to the game . For the time being though, you'll have to reduce your game volume instead for cases like this.

• N

  This topic is deleted!
  • NadGh

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• 

  Echo in my game while recording
  • Shot fighter

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  Can you turn off microphone recording in FBX and make a new recording. If you still get this echo, let us know. When we've seen this before its been because the game sound is picked up by the mic.

• N

  I have a problem with the FBX
  • NadGh

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  You're having problems starting FBX? If so can you go to the Windows start menu -> Programs -> Blueberry Software -> FBX Game Recorder and click "Send a Problem Report". We'll take a look.

• 

  This topic is deleted!
  • Myerz

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• 

  there is no overlay in paladins
  • Adoxairious 2

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  We've recorded Paladins in the past so we know that the overlay should be appearing.

  Can you do the following please:
  1- Start Paladins whilst FBX is running
  2 - Wait about 20 seconds or so to confirm that the overlay does not appear
  3 - Switch back to FBX and use the Send a problem report option on the Support tab to send us a set of log files to look at.

• 

  Mp4 Export Problems
  • DTS YungGod

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  Can you confirm that you are running the latest version (2.7) please? There was a similar issue in older versions but we belief this was fixed. If it has not been fully fixed, please can you send us an example recording that Sony Vegas will not properly import so we can investigate further? You can send it to [email protected] .

• 

  The crappy mic
  • BlueSmoke

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  We're already looking into this since a few people have reported it to us - https://users.fbx.gg/forum/topic/330/the-microphone

• 

  recording problems on fortnite
  • Mars Playz

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  @FBX-Recorder okay i fixed it

• 

  I pressed ctrl+F12 but it won't start :)
  • Cj Bautista

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  TRY TO CHANGE THE HOTKEY OF RECODING JUSY LIKE F9

• 

  Kickstarting hyperdrive mode stuck v2.7.0.1942
  • Cosmos_1

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  The log files you sent us indicate that one of your settings files has an invalid setting that is causing the app to get stuck. We'll send you a corrected file that should fix this.

• M

  This topic is deleted!
  • mr repect

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• 

  No overlay on Microsoft edge :(
  • GYLM

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  Not in the near future - the way Chrome is built makes it more suitable for recording than other browsers. There's a chance we'll add a 'Record full screen' feature in the future, which will record whatever's on the screen, but not in the next release.

• M

  This topic is deleted!
  • mr repect

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• 

  just asking if there is any way of saving my recordings on a different disc because I don't really have much space on disc C
  • Maksio Andrzejewski

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  Go to Settings -> Options -> Folders and set the recordings folder to a new drive.

• M

  FBX game recorder dont work at all help
  • mr repect

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  @mr-repect Can you confirm a) That you reinstalled FBX, restarting Windows as described above, and b) that you've successfully sent a report? We don't see any from your live.se address.

• 

  Very Sharp Recording from System Sound
  • ELITE NOTORIOUS THE PRESTIGIOUS OFFICIAL

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  It seems like this is quite an isolated issue so I don't think that is necessary at this point. We want to keep the stickies to issues that we know are affecting many users or the most popular games.