We can see you've overcome this problem, but you should use v2.6 instead of 2.5 - it has a lot of improvements and fixes. We'll remove the link to the old 2.5 version in the post above.
sorry took so log to reply getting error just to log in here, sand logs but cant be save doing the game freeze, I put in fullscreen in overwatch, i can put in window size but it will get low chance getting game freeze.
FBX records videos by default to the Videos library, folder 'FBX Game Recorder'. Take a look in that folder for MP4 files to add. If the MP4 files are gone from that folder, then something else has removed them - it won't be FBX. Try checking the Recycle bin.
Can you give us a bit more details on what hardware and software you're using? Its best if you can also reproduce the problem, then go to the Support tab and send us a report. Thanks.
We've tried the free standalone version and the paid Steam version but they both recorded fine for us.
Can you start up the game while FBX is running, leave it for about 20 or so seconds and then use the Send a problem report option on FBX's Support tab to send us a set of log files please? We'll need to take a look at those to figure out why you don't see the overlay.
Can you try changing the encoder first (On the Settings -> Video tab), and if that doesn't work, please go to the Support tab and send us a report. Thanks!
We got your report - thanks. Its going to be difficult to figure out what went wrong with those old recordings. If you get a bad recording again, can you send us the most recent "Session_" folder again immediately.
The developer responsible for the report sending system is investigating that problem...
Can you restart FBX, or reboot the PC, and try again?
If you still have problems, can you do this:
In Windows Explorer, go to c:\ProgramData\Blueberry Software\FBX Game recorder
Find the most recent "Session_..." folder, right click it and select "Send To -> Compressed Folder".
Email the zip file this generates to us at [email protected]
