Problems

• D

  Cant connect my twitch account its keep showing me error?
  • diptosarkar100_gmail.com

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  Ok, no need for a report now. We can see some Twitch accounts require 2 factor authentication for streaming. We'll release an update that handles this better very soon.

• 

  Yesterday Update i saw there was new streaming option but its gone?
  • Jacktus Trends

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  The log files in the report you sent us show that you reverted back to 3.4 after using 3.5. When you get prompted to upgrade back to 3.5, accept that and you should then see the streaming options again.

• 

  probleme with the upgrade
  • Utopia Nelickje

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  Really sorry about this. The problem has been fixed, so if you restart FBX you should pick up the Pro licence.

• 

  FBX recorder starting error
  • 서울대 언젠가 담군다

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  We need you to send a report with your log files please. Open your Windows Start menu, find the FBX Game Recorder folder and click the Send a Problem Report link.

• 

  FBX doesn't open the video
  • TheMid Gaming

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  Please try opening one of the videos and, when it fails, immediately use the Send a problem report option on the Support tab to send us your logs to check.

• 

  My video wont load
  • kaya kaya

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  If you go into your Video settings in FBX and enable the 'Better compatibility' option under the Advanced heading, are you then able to record videos that can be opened?

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  This topic is deleted!
  • FaSky

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• 

  Black screen, only audio
  • SHUNTED

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  Please use the Send a Problem Report option on FBX's Support tab. We'll need to take a look at your log files which are included in the report.

• 

  No FBX Recorder file
  • 서울대 언젠가 담군다

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  You have FBX installed but it won't start?

  If so, open your Windows Start menu and type "Send a Problem Report". Click the shortcut that will appear in the search results (it'll have the FBX icon next to it) to send us your report so we can look at your log files.

• 

  My webcam is freezing and im pay for that stuff i don't have to pay for it i can just find something else to record and pay them and my editor is not working and i need more editing tools
  • Chaser the Teen

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  Webcam: can you reproduce the problem then go to the Support tab and send us a report. Most webcam problems we see are fixed by updating the webcam drivers.

  Editing: can you tell us more? If there is an error, then reproduce the problem and send us a report from the Support tab. We'll take a look. Thanks!

• 

  My Discount
  • OkayGavin

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  Ok - if you restart FBX, you should have an 'Early adopter' account again. You can check this by clicking your account name in the app header.

• R

  This topic is deleted!
  • RAISPACE

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• 

  FBX can't record games in 60fps
  • Nikt

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  Ok, so I'll have to use another software. But thanks for trying to help me ;)

• 

  when i record or stream on fullscreen, at the end, the screen is turn, HELP!!
  • YA80 YTB

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  Sorry, we don't understand what you mean. The image is being rotated? Is there an example you can show us?

• T

  Audio Late
  • TYT Gamers

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  T

  Done,and i think when skip the video like the line it makes that i think it a glitch

• 

  This topic is deleted!
  • UltraLeevi

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• 

  Recoding
  • UltraLeevi

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  We'll await a copy of the video file then but I don't know what music files you're refering to.

• 

  Cant enable mic
  • kaya kaya

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  Is the mic connected before you start FBX?

  FBX does not refresh the list of available sound sources while it is running so you need to either connect the mic before starting FBX, or restart FBX if you connect it later.

• D

  kickstarting hyperdrive...
  • dankest-memer

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  how do i send report link

• 

  fbx kickstarting hyperdrive
  • Zarko Basic

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  I'm afraid what you have posted is not useful in this case. Please follow the steps above to send us your problem report.